Financial Customer Service Agent

Posted: 11/15/2020

Financial Customer Service Agent


Job description


At SYKES, we help people one caring interaction at a time – that includes you ! Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Fort Smith location!  
You’ll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.
During this time of the COVID-19 pandemic, the SYKES Fort Smith Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind.  Apply now to schedule your Virtual interview.

Work with us and you’ll enjoy: 
Full-Time Schedule (40 hours/week)
Starting Base Pay $12.00/hour
Pay Increase after 60 days to $13.50/hour
Pay Increase to $15.00/hour after 6 months in production
Performance bonus (Earn $1.00/hour + in addition to base pay)
Full benefits package including medical, dental, vision, life insurance and company matched 401(k) 
100% Paid Training
Tuition reimbursement program 


Required qualifications, skills and experience


Apply with us, if you possess:  
A high school diploma or GED and are at least 18 years old
Ability to type 25 wpm
Strong communications skills (both written & verbal)
Computer skills 
Previous experience in a customer service role (preferred, but not required)



Fort Smith 


4600 Towson Ave


Ft. Smith



Zip/Postal Code



United States 


About SYKES Fort Smith
4600 Towson Avenue Ste 275 Fort Smith, Arkansas 72901

SYKES Fort Smith is part of a global company with more than 55,000 employees serving major brands you love.  Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fort Smith!

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