Insurance Customer Service Agent

Posted: 11/15/2020

Insurance Customer Service Agent


Job description


At SYKES, we help people one caring interaction at a time – that includes you! Join us as a Customer Service Representative in support of a growing insurance company at our Fort Smith location. In this role, you’ll assist customers by answering insurance-related questions and resolving issues.  If you have a passion for connecting with people and enjoy solving problems, this is the job for you! Best of all, we’ll set you up for success as you take part in our fully paid training program to work towards earning your Personal Lines Insurance Agent License. Once you complete the training and pass the test, you’ll begin a whole new career with us!
During this time of the COVID-19 pandemic, the SYKES Fort Smith Recruiting Team is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind.  Apply now to schedule your Virtual interview.
Work with us and you’ll enjoy: 
Full-time schedule (40 hours/week)
Competitive base pay + monthly bonus opportunity
100% paid training
Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
Paid time off
Tuition reimbursement program & more!


Required qualifications, skills and experience


Apply with us, if you possess:  
A high school diploma or GED and are at least 18 years old, can pass a Background check
Strong problem-solving skills
Passion for helping people
Excellent communication skills (both written and verbal)
Previous call center experience a plus, but not required



Fort Smith 


4600 Towson Ave


Ft. Smith



Zip/Postal Code



United States 


SYKES Fort Smith is part of a global company with more than 55,000 employees serving major brands you love.  Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family. Answer the call! Apply now to start your journey to a new, exciting career with SYKES Fort Smith!  

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