Workforce Career Advisor

Posted: 09/15/2023

Western Arkansas Planning and Development District (WAPDD) is looking for a Workforce Career Advisor for our planning and development organization that serves the six-county area of Crawford, Franklin, Logan, Polk, Scott, and Sebastian Counties. 
The job is a grant funded full time position with hours worked between 8:00 a.m. and 4:30 p.m., Monday through Friday. There will be occasional meetings outside of these hours with some travel.
The Workforce Career Advisor reports to the Workforce Program Manager and will have the following responsibilities:
Position Overview
Responsible for working with eligible and suitable Workforce Innovation and Opportunity Act (WIOA) youth, adults, and dislocated worker applicants and participants. Duties include case management, interviewing, assessment, basic career services, and individualized career services and training.
This position will be trained in the following essential job functions:
Essential Job Functions

  • Understand the local, state, and federal policies and procedures related to the WIOA program.
  • Conduct outreach and recruitment efforts to attract jobseekers and youth to participate
  • Present at various sites as part of outreach and recruitment efforts.
  • Gather documentation and verify WIOA eligibility and suitability.
  • Conduct WIOA program orientations and participant interviews to determine needs.
  • Establish and maintain ongoing working relationships with participants.
  • Write detailed case notes to document participant interactions and activities.
  • Coordinate supportive services such as childcare, transportation, mileage reimbursements, and other approved support.
  • Provide participant career counseling, and assistance with resumes, financial literacy and financial aid and continue to track outcomes.
  • Coordinate with partner agencies to meet participant education and employment goals.
  • Connect employers with the WAPDD Business Services Lead for job orders, referrals, and work-based learning activities.
  • Participate in civic and community events to promote WIOA.
  • Maintain confidentiality and follow the Local Personal Identifiable Information Policy.
  • Maintain files and records and submit all necessary forms, files, invoices, and other paperwork.
  • Ensure appropriate use of WOIA funds.
The duties and job functions may not encompass all assigned activities and will include other duties deemed necessary by the Executive Director.
Successful applicants must have:
  • Associate degree in workforce development, business, marketing, planning, public administration, community development, a combination of related education or 3+ years of experience.
  • A valid driver’s license is required.
  • Basic computer skills are required including understanding Microsoft Office Suite.
  • Must be highly detail-oriented, organized, self-motivated, and able to multitask.
  • Must also work as a team member of a dedicated staff.
  • Being bilingual is preferred but not required.
To apply, please submit your resume with references to  Position open until filled.