Administrative Assistant - Part-Time

About the Fort Smith Regional Chamber of Commerce
The Fort Smith Regional Chamber of Commerce is committed to promoting economic growth, supporting local businesses, and strengthening our community. We are seeking a highly organized, detail-oriented, and customer-focused Administrative Assistant. 
This part-time position plays a vital role in the daily operations of the Chamber and provides administrative, member service, and event support to ensure a positive experience for our members and stakeholders.
Position Summary
The Administrative Assistant supports the efficient operation of the Chamber office by providing administrative assistance, maintaining records and databases, assisting with member engagement activities, and delivering exceptional service. 
FLSA Status: Non-Exempt
Employment Type: Part-Time

• Greet and welcome visitors, members, and guests in a professional and courteous manner.
• Answer and direct incoming phone calls and assist callers with inquiries.
• Maintain a clean, organized, and professional reception area, lobby, and common spaces.
• Manage meeting room reservations and office calendars.
• Maintain the Chamber's central event and organizational calendar.
• Order and inventory office and kitchen supplies, ensuring stock levels are maintained.

• Maintain and update member records, contact information, and organizational databases.
• Assemble and replenish membership related packets.
• Assist with member communications, correspondence, and outreach initiatives.
• Support Chamber leadership with drafting letters, emails, and other communications as assigned.

• Prepare meeting notices, agendas, reminder communications, and meeting materials.
• Register attendees for Chamber events and programs.
• Maintain and reconcile event registration and attendance records.
• Record attendance for Board of Directors and committee meetings.
• Assist with Chamber events and special projects as assigned.
• Upload event photos, videos, and highlights to designated platforms as requested.

• Assist with payment processing and recording of member payments.
• Support invoice preparation and billing activities.
• Assist with member account follow-up and collection efforts.
• Perform general administrative tasks and other duties as assigned.

• Exceptional customer service and interpersonal skills.
• Strong organizational, time management, and multitasking abilities.
• High attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Comfortable working in a dynamic environment with changing priorities.
• Demonstrated commitment to professionalism and relationship-building.
• Ability to represent the Chamber positively with members, community leaders, and stakeholders.

• Previous administrative, office support, customer service, or nonprofit experience preferred.
• Experience with CRM/database management systems is a plus.
• Experience using Canva or similar design and content creation platforms to develop basic marketing materials, event promotions, presentations, and social media content.
• Event coordination experience is beneficial.